ICT Solutions for Infrastructure

Information Communications and Technology (ICT) may be leveraged to address gender inequality and social exclusion challenges, including gender-based violence. These ICT solutions seek to solve challenges at the nexus of infrastructure and gender equality.

  1. Laborlink:


Laborlink is driven by the Worker Engagement Supported by Technology (WEST) principles to maximize the impact of technology-driven efforts to engage workers in global supply chains. As an alternative or complement to time-consuming, expensive and often biased audits, Labor Link is a mobile platform that stabling a two-way communication channel for workers to share their viewpoints and organizations to have visibility of workers well-being in their supply chains. Workers call a phone number given to them by an instruction card, and then get an automated call back from Laborlink (the user is not charged) with a multiple-choice survey about their working conditions. The process is designed so that even workers who are illiterate can give feedback. By letting workers report conditions on their own time, without managers listening in, Laborlink allows workers share (and companies collect) honest feedback. Since 2010, Laborlink technology has been deployed in 16 countries and has reached over 1,000,000 workers worldwide.

2. SACCO/e-Kenya:


While the World Council of Credit Unions (WOCCU) developed and refined a set of agricultural finance tools to guide agricultural lending for credit unions on a mobile platform. Named e-Kenya (or e-SACCO), it offers 24/7 accessibility in an effort to meet the needs of young people to connect to Kenyan credit unions. A web-based platform and an interconnected mobile service allows the products and services to reach even the most remote areas within the country by using existing networks.[ii] 

3. Business Women:


Cherie Blair Foundation for Women and the ExxonMobil Foundation worked together to launch ‘Business Women,” a mobile platform service for women entrepreneurs to develop their businesses. It delivers business training specifically tailored for women entrepreneurs via SMS. Since it first launched in 2012, the service has reached over 100,000 women in Nigeria, Indonesia and Tanzania.

4. MySafetipin:


SafetiPin is a tool that works to enable cities to become safer through collection of data through crowdsourcing and other methods. Users can add comments while doing Audits. They can report problems such as poor/no lighting, broken/blocked footpath, open wiring etc. While travelling, they can view Safety Audits to view safe and unsafe locations, and plan their routes accordingly. If you are moving into a new locality or simply visiting a new place, its better you know what's the safety score of that locality or place, vis-a-vis that of the other places. You will now have a ready reckoner to help you judge the state of public infrastructure and personal vulnerability to crime in a new locality or a place.

5. SafetipinTrack:


SafetiPinTrack is an app to help women stay safe through alerting their friends and family to their location and possible dangers identified through MySafetipin safety audits.

6. Wobe:


The Wobe app cuts out middlemen who increase prepaid phone credits and allows anyone with an Android phone to buy in with a minimal investment of $5 directly from the three major Indonesian carriers. The app also tracks the purchase for maximum transparency. Wobe users can then use the same technology to start their own digital businesses specializing in the sale of phone airtime, electricity, electronic train tickets, and water vouchers.

7. MOPA:


What is MOPA? MOPA is a Mozambican platform for participatory monitoring of the delivery of public urban services. How to use MOPA? Any citizen can report public service issues through their mobile phone by dialing * 311 #, using mobile application, or from www.mopa.co.mz. How does MOPA work? The problems reported in MOPA are transmitted to municipal authorities and service providers, who use this information for their work. When the problem is solved, the citizen receives a confirmation SMS. All problems can be consulted openly at www.mopa.co.mz.

8. Nano Ganesh:


With the Nano Ganesh mobile service, farmers can control their water pumps from any location, monitor power levels at the pump and verify pump on/off status. The system was designed for farmers with low literacy and low technical skills, with an emphasis on a simple interface that uses a phone call or SMS to execute pump operation. The phone call component is also easily usable by farmers speaking different languages as the signals are sounds, not language based.

9. My Kraal:


My Kraal assists farmers with improved herd management and control, ultimately increasing farmers income by having accurate herd data to trade cattle for a higher price on the digital platform with a mobile wallet for quick and secure payments. It increases production through veterinary support and training provided by strategic partner and leading animal health service provider Afrivet and Veterinary Network, and importantly combat stock theft with last reports highlighting a cost to SA in excess of R500m per year. It also provides farmers with access to affordable livestock insurance.

10. Sauti za Wananchi:


Sauti za Wananchi (Voices of Citizens) uses mobile phones to regularly collect information from a broad cross-section of Tanzanian, Ugandan and Kenyan citizens. The initiative allows survey data to be gathered quickly and efficiently, at low cost, to inform citizens of what's going on and to support policy-makers to be more responsive to the needs and aspirations of citizens.

11. Ushahidi:


Initially set up as a volunteer-run mapping website to track and plot outbreaks of violence in Kenya that were sent in via SMS, the platform has developed into a fully-fledged human rights organisation that encourages citizen reporting using mobile technology. Its open-source crowdsourcing tool overlays field reports on maps, providing critical and often life-saving data during emergencies.

12. HarassMap:


Using crowdsourcing techniques, Harassmap encourages women to anonymously report incidents of sexual harassment in Egypt’s public spaces by texting a hotline, through their social media accounts or on the site. The wrenching reports are then collated and visualized on a heatmap powered by an open source platform called Ushahidi. The map allows users to see the full scale of reports and how they are categorised by suburbs or by types of harassment.

13. Syria Tracker:


Syria Tracker offers a crisis mapping system that uses crowdsourced text, photo and video reports and machine mining techniques forming a live map of the Syrian conflict since March 2011. Syria Tracker provides: A continually updated list of eye witness reports from within Syria, often accompanied by media links Aggregate reports including analysis and visualizations of deaths and atrocities in Syria. A stream of content-filtered media from news, social media (Twitter and Facebook) and official sources

14. MatchMe/ JobMatch:


Through mobile messenger, SMS, audio, and web channels, the MatchMe platform connects seekers and providers of services instantly--providing real time, location-based, personalized results. Easily customized for projects in any sector, MatchMe integrates directly into your program activities--boosting impact and results at scale. Examples of MatchMe software include the employment matching app JobMatch in Palestine and Rwanda and price sharing information through SMS for Ugandan farmers.

15. Bolsa Familia Bot:


Bolsa Familia is CCT welfare program in Brazil, but currently families have to consult the program manager at their city hall to see if they are eligible. Long travel and wait times can be discouraging for families who are eligible and could benefit from the program, so Ian Lawrence built a chat bot that lets people find out how much they are entitled to on the Bolsa Familia by using a chat messenger.

16. m-Huduma:


Huduma’s “fix my constituency” approach – these tools allow citizens to send their complaints, concerns or suggestions via SMS, video or voice directly to their authorities to demand action. The ‘m-Huduma’ platform for M-government offers services to citizens from the convenience of their mobile phones and Huduma Contact Centre customer service using a single dialling prefix that citizens can use for service enquiries.

17. M-Pesa:


People can deposit, store and withdraw money, purchase airtime, pay their utility bills and school fees, and buy groceries with their phone. Users can also receive remittances from abroad directly on their phone (in a partnership with Western Union), earn interest on their mobile account (in a partnership with Equity bank in an initiative called M-KESHO) and buy clean drinking water (in partnership with Grundfos LIFELINK). By allowing users to cash out in registered M-Pesa agent shops, the mobile money system has helped to double the use of non-bank financial institutions (up from 7.5 percent in 2006 to 17.9 percent in 2009) and has brought millions of previously excluded people into the financial system (FSD Kenya 2009).

18. SharedSolar:


SharedSolar uses mobile technology to provide pay-as-you-go electricity to achieve maximum financial and social inclusion. Customers pre-pay for the service when they want, in amounts of their choosing and there are no monthly fees. Real-time demand/supply management strategies help ensure fair distribution and high uptimes.

19. Buy from Women:


Buy from Women Enterprise Platform for Women Farmers provides easy access to climate-smart agricultural information and services, builds Building a digital track record and credit profile to increase access to finance, and connects farmers to national, regional and global supply chains to improve access to markets. It was successfully piloted with 11 cooperatives in Rwanda in 2016

20. RUDI Sandesha Vyavhar (RSV):


RSV is a new mobile app to enhance and increase the Rural Distribution (RUDI) Network of women farmers in India. The RSV solution works on simple mobile feature phones. It has automated the supply chain process, bringing in efficiencies for RUDI women to sell farm produce within their local communities, reduce travel time for these women by 90 per cent and generate more business opportunities. It also connects with MPESA to allow women to use mobile money in transactions.